

If you require urgent delivery of a large order, please contact us to confirm current stock levels.

Our system will also allow you to order more items than we have in stock at any one time. This information can, on occasion, be incorrect due to delays of up to 12 hours in updating. Regularly updated stock information is now available to view online at ScoreStore. You may cancel your order at any time if you are not happy to wait.Īlthough we make every effort to ship your order according to these guidelines, we will not be held responsible for any loss or damage caused by delayed delivery. In the circumstances outlined above, we will do our best to contact you and inform you of any anticipated delays. You should be aware that your payment is taken automatically online at the time you place your order. Sometimes this will be due to overwhelming demand, and sometimes it will be due to circumstances beyond our control, such as the item having gone to reprint or out of print. No matter how good our stock control, there will occasionally be times when a particular item is not immediately available. To keep our prices competitive we do not keep huge stocks of any particular item. We aim simply to provide you with a reliable service at a reasonable cost. However, we have learned from experience not to make promises regarding delivery. Delivery TimesWe aim to dispatch every order within 24 hours excluding weekends. If you need to place an order with a value of more than £100 please call +44 (0)1304 872 812 or email us with your requirements. All deliveries to the USA will be sent via a tracked service where available. Your delivery charge will be calculated at the checkout. Shipments to the USA are currently suspended due to serious concerns regarding the reliability of the US Postal Service. If you need to place an order with a value of more than £200 please call +44 (0)1304 872 812 or email us with your requirements. All international deliveries will be sent via a tracked service where available. Deliveries to Non-EU Countries (excluding USA) - SUSPENDED If you need to place an order with a net value of more than £500 please call +44 (0)1304 872 812 or email us with your requirements. All deliveries to the EU will be sent via a tracked service where available. Deliveries to the European Union - SUSPENDED Please see our notes on Delivery Times below for more information. All delivery charges are calculated by order value.Īll deliveries within the UK are sent by Royal Mail First Class Post or 24-Hour Parcelforce dependent on weight. Item prices quoted on our website do not include delivery. The situation is being kept under constant review. International Shippingįollowing the end of the Brexit transition period, we have taken the decision to temporarily suspend all international shipping services. We are asking our customers to please be patient as our partners continue to work hard through this difficult time.

Many orders are arriving on-time as usual, but there have been a few delays with others. They are managing a huge increase in demand, while experiencing significant staff shortages due to sickness or the need for self-isolation. Our primary delivery partners, Royal Mail and Parcelforce, are working exceptionally hard to collect, process and deliver your orders in unprecedented times. We are working hard to keep our service operating as normal.
